Is Airbnb hiring for remote jobs in 2025?

Yes, the company will continue to offer a wide range of remote roles across multiple departments in 2025.

What qualifications are needed for live chat support jobs?

Chat support roles usually require strong written communication skills, fast typing, and the ability to multitask. Most positions ask for a high school diploma or GED, along with basic tech knowledge and customer service experience.

How much does Airbnb pay entry-level employees?

In general, introductory roles usually pay between $20 and $28 per hour. Positions in customer support, community experience, or onboarding teams often fall within this range.

Can I apply without experience?

Yes, many roles are open to individuals without prior professional experience.

How long does the Airbnb hiring process take?

The hiring procedure can take anywhere from 2 to 4 weeks. After submitting an application, shortlisted candidates usually go through multiple interview rounds, including a recruiter screen, skills evaluation, and behavioral interviews.

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Airbnb Careers 2025 | Entry-Level Remote Job Openings ID-23160

May 27, 2025

Tired of boring jobs that lack purpose and flexibility? It might be time to explore Airbnb Careers. In 2025, job seekers across the United States are paying closer attention to companies that offer more than just a paycheck. One name that keeps showing up in this space is Airbnb. Known for changing how people travel and book stays, the company has also established a reputation for offering flexible work arrangements. These include fully remote roles, live chat support positions, and accessible entry-level jobs.

Other Jobs You May Be Interested In

There are many reasons why Airbnb jobs are becoming more popular, not just because they offer freedom. They are becoming increasingly desirable for the sense of belonging and mission that the company promotes. With options that range from customer service positions to technical roles and even internships, people across different skill levels are finding a path that fits. Those seeking flexibility in their schedules are advised to consider work from home jobs at Airbnb. So don’t wait and make sure to apply ASAP!

For More Latest Hospitality Jobs: Click Here

Company Name:	Airbnb
Job Locations:	United States
Last Updated on:	May 26th, 2025

Table of Contents

Airbnb Jobs in USA 2025 | Current Employment Opportunities

Overview of Airbnb

Airbnb is widely known for being a global travel platform, but the company’s reach and operations extend far beyond just vacation rentals. Established in 2008 in San Francisco, it began with the simple idea of helping travellers find affordable places to stay by connecting them with local hosts. Over time, this idea grew into a billion-dollar business that now operates in over 150 countries. The company allows people to book short-term stays, long-term rentals, and even special experiences led by locals.

In addition to vacation homes and apartments, the platform also features treehouses, boats, castles, and other creative listings that appeal to adventurous travellers. Beyond the booking platform, the company has expanded its services to include Airbnb Experiences. This is where hosts can offer tours, workshops, and events to guests looking for local adventures. This side of the business supports small entrepreneurs, guides, and artisans from around the world. Another branch, Airbnb.org, focuses on humanitarian efforts. It provides temporary housing for people in crisis situations, including refugees, healthcare workers, and disaster survivors.

Work Environment at Airbnb

The work environment at Airbnb is guided by a strong mission: “Create a world where anyone can belong anywhere.” This principle runs throughout every department, from engineering to support. Here, employees are encouraged to be empathic in everything they do, whether they’re developing a new product or chatting with a host or dealing with an issue. This shared purpose creates a deep sense of connection and pride among staff, regardless of their title or role.

Over the last few years, the company has shifted toward a remote-first and hybrid culture, especially following the lessons learned during the pandemic. In 2025, most teams operate fully remotely or have the option to work from anywhere in their country. There’s no pressure to relocate unless a role specifically requires it, which is rare. For employees who prefer personal interactions, some major offices like those in San Francisco and New York remain open as collaboration hubs. This flexible structure gives employees freedom while maintaining space for connection when needed.

Work Culture for Remote Employees

Remote employees at Airbnb also benefit from a strong sense of belonging. The company is intentional about building a collaborative culture, even when teams are distributed across time zones. Employees working remotely aren’t just kept in the loop, they participate actively in the company’s global mission. Here’s how management supports its remote workforce:

Regular Virtual Syncs: Weekly team meetings, cross-functional huddles, and monthly meetings ensure that everyone’s connected and coordinated.

Personalized Conversations : Managers schedule individual sessions to offer personalised guidance, gather feedback, and ensure each team member feels supported.

Collaborative Tools: Teams use secure digital platforms like Slack, Zoom, Notion, and Asana to share files, brainstorm ideas, and manage workflows.

Team Connection Initiatives: Airbnb hosts virtual coffee chats, themed events, and occasional in-person meetups to maintain a strong team vibe.

Transparent Communication: Everyone is encouraged to speak up, ask questions, and share input. The company’s culture is rooted in openness and mutual respect.

Jobs Opportunities at Airbnb

With Airbnb Careers, you can explore a wide range of job opportunities suited to different skill levels, professional interests, and geographical preferences. Whether you’re an experienced professional seeking a full-time corporate role or someone looking for a flexible remote position, the company offers options that accommodate a variety of career paths. In this section, we’ll look at the different types of roles:

Corporate Roles

These roles are responsible for keeping Airbnb’s operations up and running across different functions and regions. Professionals in these positions are responsible for streamlining processes, solving logistical challenges, and maintaining high service standards. Their daily tasks often involve overseeing workflows, coordinating cross-functional teams, and implementing strategies that support both internal efficiency and customer satisfaction.

Entry-Level Positions

These positions are a great start for anyone new to the workforce or switching industries. Airbnb offers an environment that promotes growth with structured training, mentorship opportunities, and meaningful paths to growth. Entry-level employees are encouraged to develop their skills through practical work and immediate feedback while being part of an ambitious global team. What they usually require is as follows:

No prior experience is required for most of them
Training is incorporated, with support from mentors and team leads
Common departments for hiring: Customer Experience, Payments, Recruiting Coordination

Airbnb Live Chat Support Job

In Airbnb’s live chat support position, guests and hosts receive fast, written assistance without the need to call. Agents handle multiple simultaneous conversations, helping with issues like booking problems, refunds, account access, and safety concerns. Instead of relying on constant supervision, they follow internal guidelines to resolve queries independently while using tools like Zendesk, internal dashboards, and a well-maintained knowledge base. You will be doing the following:

Managing Multiple Live Chats: Handle several guest and host conversations at the same time, responding clearly and quickly while keeping the tone helpful and professional.

Resolving Common Issues: Help users with booking changes, payment problems, profile access, refund requests, and safety-related questions, all through written support.

Using Support Tools: Work with Zendesk to manage chat queues, track past conversations, and organise cases. Internal dashboards offer real-time data like booking details and account information.

Referencing Internal Policies: Use Airbnb’s internal knowledge base to guide each response, ensuring the help you provide aligns with company procedures and policies.

Meeting Performance Targets: Maintain high standards through metrics like First Response Time (FRT), Resolution Rate, Customer Satisfaction (CSAT), and Chats Per Hour. Each interaction is monitored to ensure consistency and quality.

Tech Jobs

This is where innovation meets user experience. Tech teams at Airbnb are responsible for building, testing, and constantly improving the platform to enhance both guest and host interactions. From backend infrastructure to mobile interface design, these roles demand creativity, precision, and problem-solving at scale. Opportunities include:

Software Engineers handle backend programming, security, and new features
Product Managers define goals and roadmap features
UX/UI Designers create aesthetically pleasing interfaces for users and hosts

Internship Opportunities

For students and fresh graduates, internships at Airbnb provide meaningful experiences and potential future job offers. Interns are treated as part of the team and often contribute to real projects that influence company-wide initiatives. These opportunities are designed to offer growth opportunities, mentorship from senior leaders, and networking within the larger Airbnb community. These positions are:

Offered in engineering, marketing, data science, operations, and more
Most programs run for a few months and include mentorship
Top-performing interns often receive offers for full-time roles.

Work from Home Jobs

Flexibility is one of the main reasons why people look at work from home jobs here. As part of their overall work model, it supports productivity as well as personal well-being. Whether you’re managing family responsibilities, avoiding long commutes, or simply prefer a quiet workspace, remote roles offer the kind of balance many professionals are seeking. You’ll find a wide range of positions that don’t require you to be in an office. Here are a few examples of these positions:

Community Support Representative
 Content Moderation Analyst
UX Writer or Product Designer
Talent Coordinator or Recruiter

Equipment and Setup Provided

Airbnb takes remote work seriously, which is why the company equips employees with the tools they need to perform well at home. From tech gear to internet support, everything is designed to help you stay efficient, comfortable, and secure. Depending on your role and region, you may receive:

Laptop & Security Tools: A company-issued MacBook or equivalent, pre-installed with VPN access, productivity apps, and cybersecurity tools.

Workspace Accessories: Items like second monitors, wireless keyboards, ergonomic chairs, and noise-cancelling headsets are offered based on your role.

Home Office Stipend: Airbnb offers stipends to help improve your internet quality, upgrade your desk, or cover other essentials.

Ongoing IT Support: A 24/7 help desk is available for troubleshooting hardware issues, setting up software, or managing updates remotely.

Flexibility and Hours

Flexibility is one of the core benefits of working remotely at Airbnb. The company trusts employees to manage their own time while encouraging balance between work and personal life without compromising productivity. Their standard offerings are as follows:

Autonomous Scheduling: For most teams, work hours aren’t fixed. As long as deadlines are met and collaboration flows smoothly, employees have the freedom to create schedules that work best for them.

Shift Options for Certain Roles: For functions such as customer experience or trust & safety, structured shifts are required. However, Airbnb generally offers different shift options in order to accommodate different needs.

A Results-Oriented Culture: Success is measured by the impact you make, not the hours you clock. This approach allows for more meaningful work and less burnout.

Time-Zone Awareness: Airbnb encourages teams to schedule meetings thoughtfully and encourage asynchronous communication where possible, respecting global time differences.

Eligibility Criteria

Before applying for Airbnb Careers, it’s important to know what the basic requirements are. They’re not overly strict, but candidates still need to meet a few key standards. In general, the company looks for the following:

Age: You must be at least 18 years old.

Work authorization: You need legal eligibility to work in the USA.

Education: A high school diploma or GED is typically required for entry-level support roles.

Skills: Strong communication, fast typing, multitasking, and a calm approach under pressure.

Tech comfort: You should be comfortable using tools like Google Docs, Slack, or similar platforms.

Language: Fluent English is a must. Being bilingual is a bonus, but not required.

Perks & Benefits

There are a lot of benefits offered by Airbnb jobs, even for begineer remote employees. In addition to paying you well, they make sure you’re supported in other areas as well. What you can expect is as follows:

For live chat roles, the hourly rate usually ranges between $20 and $28, depending on your experience and shift.
Most remote workers get a stipend for home office setup including internet, furniture, or tech.
Employees receive paid vacation, sick leave, and wellness days, even in remote roles.
New parents can take time off, with options for both birthing and non-birthing employees.
Full-time staff receive annual Airbnb travel credits to book stays and experience the platform as a guest.
Access to mental health services, therapy resources, and wellness programs is included.
You can join online courses, mentorship tracks, and even internal certification programs to level up your skills.

Application Process for Airbnb Careers

You can apply for Airbnb Careers through a simple and comprehensive application procedure. Most roles can be applied for via their careers page. Follow these steps to get started.

Head over to company official website by clicking “Apply Here” below.
Use the search bar to look for specific job titles or filter by category, location, and team to narrow down your options.
Click on a listing to open the full job description. Take your time reading the responsibilities, qualifications, and other requirements.
If the job looks like the right fit, scroll down and click the “Apply Now” button to start the recruitment process.
You’ll be asked to either sign in or create an account on their hiring platform. This helps you track your application status later.
Enter your personal details, contact info, and any other requested data, such as availability or preferred working hours.
Attach your updated resume and, if required, a cover letter or portfolio. Make sure all your documents are formatted clearly and customized for the job.
Double-check everything before clicking ‘Submit’. Typos or missing files can hurt your chances, so take a moment to review.
Alternatively, many positions are also listed on LinkedIn, giving applicants a way to apply directly or connect with recruiters and current employees.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

Other Jobs You May Be Interested In

Airbnb Jobs in USA 2025 | Current Employment Opportunities

Overview of Airbnb

Work Environment at Airbnb

Work Culture for Remote Employees

Jobs Opportunities at Airbnb

Corporate Roles

Entry-Level Positions

Airbnb Live Chat Support Job

Tech Jobs

Internship Opportunities

Work from Home Jobs

Equipment and Setup Provided

Flexibility and Hours

Eligibility Criteria

Perks & Benefits

Application Process for Airbnb Careers

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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