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Customer Service Representative (Seasonal Part-Time, $16) Remote MO, AR, KS, OK ID-24956

Need to earn some extra cash? Looking for an opportunity to work from your remote office? Join our customer service team and help us get educational materials into the hands of kids across the nation. To provide excellent customer service during our fall peak season, we are hiring seasonal part-time customer service representatives to process inbound customer service calls, chats, and emails. We strive to provide excellent service by resolving customer issues thoughtfully and completely. Flexible day shift hours available. $16.00 per hour.

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Note: Missouri, Arkansas, Oklahoma, and Kansas residents only, within short driving distance of Neosho, MO or Jefferson City, MO. Internet service required (must meet our technical requirements).

APPLY THROUGH OUR CAREER PAGE, INFORMATION BELOW.

Responsibilities include:

  • Resolve customers' concerns or questions relating to orders, accounts, or products.
  • Assist customers with navigating Scholastic websites and digital resources.
  • Assist customers via phone, email, and chat.
  • Enters various types of data accurately and efficiently into multiple web-based applications.
  • Engage customers and coworkers with empathy and patience.
  • Communicates information in a clear and professional manner.
  • Performs other duties as assigned.

Qualifications

  • Proficient computer skills, including website navigation and usage, Microsoft Office, and e-mail.
  • Must be able to multi-task and utilize multiple systems at a time.
  • Must have good written and verbal communication skills
  • Must have excellent data entry and phone skills
  • Ability to learn new skills quickly and retain information learned.
  • Must be willing to make decisions and use judgment in resolving customer problems
  • Must have a good attendance and performance record
  • Must be willing to work flexible hours as needed during peak times
  • Desire to be a team player

Copy and paste this link into your web browser to apply through our career page:

https://scholastic.wd5.myworkdayjobs.com/External/job/Neosho-Missouri---Remote/Seasonal-Part-Time-Customer-Service-Representative-Remote-MO--AR--OK--KS---16-per-hour-_R14420

Background check required-company paid. E-Verify participant.

Scholastic Corporation (NASDAQ: SCHL) is the world's largest publisher and distributor of children's books, a leading provider of core literacy curriculum and professional services, and a producer of educational and entertaining children's media. The Company creates quality books and ebooks, print and technology-based learning programs for pre-K to grade 12, classroom magazines and other products and services that support children's learning both in school and at home.

EEO Statement:

Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.

Job Types: Part-time, Seasonal

Pay: $16.00 per hour

Benefits:

  • Flexible schedule
  • Work from home

Shift:

  • Day shift

Work Location: Remote

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