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Director, Sales Planning and Performance Analytics ID-17236

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

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Why you'll love this job

The Director of Sales Planning & Performance Analytics is responsible for shaping the strategic direction of the sales organization through data-driven insights. This position oversees the comprehensive analysis and interpretation of sales data, facilitating informed decision-making for target setting, resource allocation, and sales strategy. By providing actionable insights, the Director enables performance improvements, uncovers growth opportunities across corporate, agency, and international sales teams, and ensures alignment with broader strategic priorities.

What You'll Do
  • Oversees the development and implementation of short-term and long-term sales plans to achieve the sales organization’s revenue and growth targets, while achieving company profitability targets
  • Leads a multi-layered team to analyze sales data to identify trends, opportunities, and areas for improvement
  • Monitors strategic performance metrics like revenue share, discounts, and corporate customer and agency partner NPS
  • Oversees creation of dashboards, reports, and visualizations to provide actionable insights to sales teams and leadership, in partnership with Commercial Planning and Performance
  • Works cross functionally and aligns stakeholders to establish specific targets for sales functions and accounts
  • Builds relationships with business leaders at all levels within the Sales organization to understand what data and analytics are needed to most effectively reach broader organizational goals

Ensures continuous upskilling and provides development opportunities for talent in the organization, and is always recruiting future leaders for the organization

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor’s degree in Finance, Data Analytics, Statistics, or equivalent quantitative experience
  • 7 years of experience in leadership roles
  • 5+ years of experience in customer centric roles

Preferred Qualifications- Education & Prior Job Experience

  • Strong understanding of airline economics preferred

Skills, Licenses & Certifications

  • Demonstrates the highest standards of ethics and integrity
  • Demonstrated ability to work with leadership to identify, plan, and execute strategic initiatives
  • Demonstrated ability to be highly collaborative, form consensus, build relationships, and work productively with a broad range of experienced professionals throughout the company
  • Demonstrated ability to lead and manage multiple large-scale projects on an ongoing basis and adjust priorities, as necessary, to meet shifting deadlines in a dynamic work environment
  • Demonstrated ability to think strategically, negotiate skillfully, digest complex details, and use sound judgment and initiative in making decisions
  • Demonstrated ability to identify opportunities for improvement, as well as proven success implementing strategic initiatives under time constraints
  • Demonstrated ability to perform both independently and as a team member, handle multiple assignments, complete projects on time, and perform under pressure
  • Believes in and promotes the American Airlines five leadership attributes:
    • Caring – We care about all team members
    • Collaboration – We succeed as a team
    • Development – We build future leaders
    • Results – We drive to be the best
    • Future – We continually challenge the status quo

What You'll Get

Feel free to take advantage of all that American Airlines has to offer:

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

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