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Driver Operation Officer ID-19770

Qui sommes nous ?
Heetch est la seule application de VTC visant à rendre la mobilité plus positive. Nous nous engageons pour une mobilité plus équitable avec la commission la plus basse du marché. Nous offrons un service professionnel et de qualité partout où nous opérons et incarnons une vision joyeuse, optimiste et culturellement pertinente. Nous croyons sincèrement que personne ne doit être laissé de côté et nous maintenons un équilibre entre des prix inclusifs pour les passagers et des revenus suffisants pour les chauffeurs.

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Lancée en 2013, aujourd’hui nous opérons en France, Belgique, Algérie, Angola, Sénégal, Côte d'Ivoire et Mali. Rejoignez notre équipe ambitieuse, déterminée à transformer le marché de façon durable !

Au sein de notre team, nous partageons les mêmes valeurs:
– Penser intérêt commun avant tout
– play for the team – Bien exécuter
– Make it happen–
Etre sympa – Be kind
– Think outside the box – Think different
CE POSTE EST FAIT POUR TOI ?
Excellent à l'écrit : il faut donner l’exemple et avoir une très bonne rédaction
Travaille à plein temps en CDD .
A l'aise l'oral et pédagogue : tu aimes le contact humain et tu t'adaptes naturellement à ton auditeur
Organisé et rigoureux : tu arrives à suivre de nombreux dossiers en parallèle, prioriser.
Et si tu as l'esprit analytique, que les chiffres ne te font pas peur, c'est encore mieux Fais preuve d’empathie et de patience: tu es capable d’aider et de régler les problèmes des autres Touche tout, autonome : c'est une startup, il ne faut pas avoir peur de mettre les mains dans le cambouis!
*Tous les adjectifs/noms utilisés se conjuguent parfaitement au féminin!
QUE VAS-TU FAIRE ?
Pour renforcer de notre équipe en ALGERIE , nous recherchons un operation officer au sein de la team pour :
* Veiller au bien-être des chauffeurs : Nous sommes très présents et très proches de nos chauffeurs, c’est pour cela qu’ils s’engagent auprès de la plateforme et cela contribue à faire d’eux de véritables ambassadeurs Heetch!
*Tu répondras donc aux demandes des chauffeurs et les aideras donner la meilleure expérience possible à nos passagers.Être toujours à jour sur les chiffres, avoir l’esprit d’analyse et les compétences nécessaires pour interpréter les variations et planifier des stratégies futures .
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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