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Manager, HRIS ID-23533

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

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Why you'll love this job

This job is a member of the HR Technology team within the People/HR Division. The position will serve as a Product Manager who will drive efficiency through technology solutions, ensure compliance with regulatory obligations, and manage a team of system administrators and Product Owners. This role requires a strategic thinker with deep system knowledge, excellent leadership skills, and the ability to effectively manage multiple projects and processes.

What You'll Do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations
  • Lead a team of system administrators and Product Owners to support effectively, through technology, HR business areas, and partners.
  • Act as the Agile Product Manager for various HR systems ensuring timely and efficient delivery of projects.
  • Oversee the design of technical solutions to meet business needs and enhance system capabilities.
  • Collaborate with other HR Product Owners, Payroll, and HRIT to ensure organization consistency, share best practices, and improve processes.
  • Lead continuous efficiency improvement by researching and recommending technology and automation to replace manual processes with innovative solutions.
  • Ensure business requirements, application delivery, and user acceptance testing comply with all regulatory and contractual obligations.
  • Identify and address organizational change management activities, including educational and training needs related to HR systems.
  • Assist with creating and maintaining HRIS strategy and roadmaps to align with organizational goals.
  • Manage the implementation of new products, processes, and requirements, including overseeing system release updates and working with leadership to determine the enablement plan.
  • Lead organizational communication and change management efforts related to HRIS.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor's degree in human resources, Information Technology, Business Administration, or a related field. Advanced degree preferred.
  • Minimum of 5 years' experience with leading a technical team in an Agile environment
  • Excellent understanding of HR processes and systems.
  • Ability to manage multiple projects and priorities effectively.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills
  • Advanced knowledge and experience with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

Preferred Qualifications- Education & Prior Job Experience

  • Active SAP SuccessFactors Employee Central accreditation or certification, and preferably, one or more other SuccessFactors modules (Compensation, Succession, Reporting, Performance, and Goals) with large-scale support experience

Skills, Licenses & Certifications

  • Strong verbal and written communication skills
  • Leading People and driving a team towards a vision
  • Previous experience in the Agile Methodology
  • Intimate knowledge with SAP SuccessFactors Recruiting and Onboarding, preferred accreditation, or certification.
  • Knowledge of HR practices is an asset.
  • Ability to play the role of internal consultant to understand business requirements.

What You'll Get

Feel free to take advantage of all that American Airlines has to offer:

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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