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Onboarding Operations Specialist - LATAM Job at Remote, Remote ID-18738

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

 

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Please take a look at to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging . You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Specialist in our Onboarding Operations team, joining our Onboarding & Mobility team.

As an empathetic, client-oriented problem-solver, the Onboarding Operations, Specialist will be responsible for navigating the onboarding process with both internal and external employees across geographies.

You will be reporting to the Manager, Onboarding Operations.

 

What you bring

  • Multiple years of working in an operations function (people operations experience is an advantage).
  • Experience working with employment contracts, and/or other types of legally-binding contracts in the people space
  • Experience working in a fast paced, cross functional environment, ideally within a startup company.
  • Excited by the constant change and growth working in a startup company brings.
  • Team player, ready to support colleagues when needed while having a strong sense of ownership, comfortable working independently, asks for help when needed.

Key Responsibilities 

  • Responsible for the onboarding of new employees (external to Remote) from a documentation and compliance perspective, including document verification, preparation of the Employment Package, and fielding employee queries.
  • Own the employee onboarding process, from start to finish, executing operational requirements to enable employment of these external employments
  • Work cross-functionally with our other key operational teams including Mobility, Benefits and Payroll to ensure a smooth client and employee experience.
  • Continuously identify and implement ways to improve the onboarding experience.
  • Manage employee data and serve as subject matter expert on our product, ensuring information is current, secure and confidentiality is maintained.
  • Support reporting, audit, compliance, and data integrity initiatives.
  • Identify automation opportunities within onboarding processes.

Practicals

  • You'll report to: Manager, Onboarding Operations
  • Team: EOR Operations : Onboarding
  • Location : LATAM
  • Start date : As soon as possible
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This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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