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Paymentology: Culture and Engagement Specialist ID-19388

Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale. Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments.As a Culture and Engagement Specialist at Paymentology, you will be responsible for implementing and supporting culture and team engagement programs and initiatives throughout the employee life cycle from onboarding to offboarding. In this role, you will work closely with our People Team and colleagues from across the world to help design and deliver an engaging and rewarding experience for all team members, which aligns with our culture and values. We make things Happen, Easy and Right…Together!
We are scaling, Fast! You will need to have worked in a fast paced, ever changing environment, have a passion for sharing knowledge and building a high-performance culture. You are resourceful and service-orientated with a can-do attitude with high level of flexibility. Relationships are at the heart of what we do, and you’ll have to be skilled at building them quickly across all levels, different cultures and personalities.  What you get to do:Implement solutions that will enable strategic objectives, in partnership with Leadership

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Assist in embedding our values and culture.
Develop and implement change and organisational development strategies and initiatives that drive well-being, engagement and efficiency across all teams.
Coach, advise and provide tools to leaders to successfully lead change and improve engagement in their teams.
Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
Focus on our People and Teams
Foster a positive work climate and company culture through building meaningful work relations with team members by getting to know them, what motivates them, and what derails them, ultimately enhancing their work experience.
Drive a culture that promotes an environment of continuous learning, improvement and cohesiveness.
Support leadership to effectively manage performance to ensure business objectives are achieved.
Encourage innovation, change agility and collaboration within the team.
Support our people with their professional and personal development goals.
Assist in preparing and delivering training programs, tools and materials to improve team member skills and well-being.
Provide career development and/or assessment feedback to all new joiners.
Develop performance management and leadership development programs to support organizational growth.
Requirements:What it takes to succeed:

You’re passionate about working with people and come with strong, hands-on experience in People teams at Tech companies (bonus points for previous experience with remote teams)
You’ve had the opportunity to implement new company-wide frameworks and processes and you bring a strategic mind that looks for ways to make improvements
Flexible, dynamic, and engaging, with strong interpersonal skills. You’ve worked in ambiguous and fast-changing companies before and know how to thrive in such an environment
You are an excellent communicator in English and can get your ideas and points across whether it’s via Zoom, Slack, on in front of a room full of people
Being a lone wolf if not your style; you want to be part of a team and you bring with you a positive mindset, willingness to collaborate, and a passion to learn
Interested in learning new things. You’re constantly reading blogs, listening to podcasts or reading a new book to feed your intellectual curiosity and you can’t wait to share your new insights into the team and business
You’re organized and you get things done, but you also don’t forget to have fun and laugh along the way
Experience required
Relevant Master’s degree and/or registration as Industrial/Organisational Psychologist
5+ years’ relevant experience, with at least 1 year in SaaS, Fintech or Tech environment

English is our company language, so it is important that you are able to communicate fluently. This is a full-time, remote contractor position and we are looking for candidates in EMEA. Working flexible hours is essential for our remote team to function.What you can look forward to:At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a diverse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale. #LI-Remote

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2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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