Senior Content Strategist- Sams Club ID-16000
Position Summary...
The Sam's Club Design team creates experiences and designs the websites, tools, and mobile solutions for millions of members and associates. As a part of a Design team that is at the forefront of retail, you will be responsible for building best-in-class experiences that drive continuous improvement. If you're motivated by complex, purposeful challenges, a Design role at Sam's Club could be what you've been looking for.
As a Senior Content Designer, you'll create content that is purposeful, clear, compelling, on-brand and consistent. You'll collaborate with design, product and business partners to shape products and foster inclusive member and associate experiences with your artful use of voice, content best practices and end-to-end content strategies.
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What you'll do...
What you'll do
• Distill complex problems into easy to understand experiences
• Create and champion the highest quality content, helping to drive the development of foundational tools, frameworks and resources
• Shape an inclusive associate experience that is on-brand and aligns with content best practices as well as end-to-end UX strategies
• Grow your strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the broader team.
• Contribute to the evolution of the UX design systems, content style guides and processes to enable the team to scale efficiently and effectively
We're looking for someone with strong skills in problem solving, facilitating working sessions and workshops, influencing stakeholders and collaborating with other business functions. Help us identify, define and implement solutions that go beyond words and integrate seamlessly into the lives of our members and associates.
You'll sweep us off our feet if you have...
• 5+ years working as a UX Writer, Content Strategist, Content Designer, or a relevant field.
• A recognized strong writing background that blends brand voice and design experience principles.
• Experience in retail or transactional products.
• Strong understanding of user needs such as motivations and behaviors, with the ability to translate them into engaging and actionable UX copy.
• An eye for details and taking the complex and make it simple.
• A strong foundation of content design and UX writing principles and practices.
• Ability to produce great work in short timeframe and adapt to the ever-changing priorities of the business.
• A self-starter mindset who is well organized and always looking to improve things.
You'll make an impact by:
• Designing best-in-class content experiences with a focus on craft and compelling writing.
• Developing a deep understanding of the Sam's Club brand voice and how our members and associates speak.
• Multitasking across different projects and adapting to changing priorities.
• Communicating effectively with empathy and respect.
• Collaborating seamlessly with cross-functional partners.
• Staying up to date with the latest trends, in and out of retail.
Preferred qualifications:
• Degree in Communications, Journalism, Tech Writing, UX, HCI or similar and at least 5+ years of experience in product design (not product marketing).
• A portfolio with UX case studies showcasing your craft, impact and collaborative process
• Experience participating in peer reviews and working within a critic culture
• Excellent written and verbal communication.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00-$180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in media and content creation, design, communications, or related area and 3 years' experience in content creation, knowledge management, UX content design, or related area. Option 2: 5 years' experience in content creation, knowledge management, UX content design, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Content creation, knowledge management, UX content design or related area, Content creation or design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a content design area, Master's degree in Media and Content Creation, Design, Communications, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.
