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Sr. Sales Engineer - West ID-19410

About CloudBees

CloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best-of-breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors.


CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit www.cloudbees.com and follow us on Twitter, LinkedIn, and Facebook.


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About the role

CloudBees is looking for an experienced Senior Sales Engineer to join the CloudBees technical sales organization supporting our direct sales force and partner ecosystem in the Western region. This role is meaningful for our sales organization. The position involves working side-by-side with the sales teams, uncovering and developing opportunities by articulating the technical options for potential customers, demonstrating the business value they will get from our platform, and guiding existing customers to develop upsell and cross-sell opportunities. While this role requires technology depth and awareness, this is a technology sales position. The role carries a quota and directly impacts the revenue of the company. The ideal candidate will have been involved in the DevOps, continuous integration, continuous delivery, feature flag or compliance space with strong listening skills. Prior technical sales positions or experience working in the field experience are essential.


This role is an outstanding opportunity for a Sales Engineer to become a specialist in what’s soon to become the future of software delivery and to work closely with recognized professionals in the continuous integration, continuous delivery, feature flag, and DevOps markets.

This will be a REMOTE position with some travel required.


What You’ll Do

  • Become an authority on all things related to Continuous Integration, Continuous Delivery, Feature Flags, Compliance and DevOps.
  • Understand our products, competitors, value proposition, and positioning.
  • Connect and work with our customers directly and become a technical advisor showcasing the capabilities of our products (presentations, demos, workshops, technical validations).
  • Discover and understand the customer's digital transformation journey and the impact of our products and services.
  • Work with our product team to identify product priorities discovered in field engagements.
  • Attend trade shows, when appropriate.
  • Act as a trusted advisor, understand our customer's business pain, and showcase the positive business outcome delivered by our products.
  • Be an active part of the team, give opportunity reviews, build technical champions, and have a clear understanding of the sales cycle.
  • Deliver outstanding presentations while handling objections.

Role Requirements

  • Ideally you will have 10 years of PreSales (Solution or Sales Engineering) experience.
  • You enjoy working in the field, working with people, and solving technical challenges while understanding the business impact.
  • You have a confirmed technical background with the motivation to improve your sales engineering skills constantly.
  • You are hard-working, enjoy working with people and crafting relationships.
  • You are familiar with software development, delivery, and operations.
  • You have hands-on experience with Continuous Integration / Continuous Delivery / Feature Flagging / Compliance or other DevOps standard methodologies.
  • You are able to confidently own the Technical Win for an opportunity, including leading customer meetings and workshops for:
    • Identifying Current State solution and architecture
    • Envisioning Future State
    • Identifying Required Capabilities for Future State
    • Positioning options to Prove Value using CloudBees offerings – including customer-specific demonstrations, hands-on labs, or other hands-on experiences
    • Identifying Technical and Proof of Value decision criteria
    • Producing a customer-tailored read out document and presentation of the Technical Solution
    • Presenting the Technical Solution readout to customer stakeholders and establishing trust
  • Demonstrated experience creating customer-specific financially-quantified business cases as a result of a business value assessment workshop
  • Demonstrated experience in a company that utilizes an outcome-based approach to sales, such as Command of the Message and MEDDPICC.
  • Knowing Jenkins, and having used it in your past, is an excellent plus (we are the main contributor to this excellent open source project).

We’re invested in you!

We offer generous paid time off to allow our employees time to rest, recharge and to be present with family and friends throughout the year.


At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.


In the technology industry, diversity creates a competitive advantage. CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers. CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem-solving and better solutions for our customers and their businesses.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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