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Admissions Coordinator ID-20236


About Ross University School of Medicine

Ross University School of Medicine (RUSM), an Adtalem Global Education institution, expands access and opportunity to students on the path to becoming skilled physicians who are determined to make an impact in global communities. RUSM has graduated more than 15,000 alumni who practice in the U.S. and Canada. Located in Barbados, RUSM promotes equitable educational access through the Access and Inclusion in Medicine (AIM) Scholars Program to advance equity in healthcare through diversity and inclusion and to directly impact underserved communities by decreasing health disparities in the U.S. RUSM is accredited by the Caribbean Accreditation Authority for Education in Medicine and Other Health Professions.

In our U.S. locations, we operate on a hybrid work model with three in-office days and two remote days per week. Starting Q1 2025, we will transition to a four-day in-office schedule, Monday–Thursday. This in-office time fosters creativity, innovation, communication, and stronger team relationships, supporting both individual and organizational success.

Visit medical.rossu.edu for more information, and follow on Twitter, Instagram, Facebook, and LinkedIn.

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Job Description


The Admissions Coordinator works under moderate supervision in performing a variety of administrative tasks that require a degree of independent judgment and discretion in processing. Perform tasks in support of admissions activities that include drafting correspondences and memos, scheduling appointments, processing applications, providing good customer service via email and phone calls, handling faxes, filing, operating office equipment and utilize Internet applications and student databases.

Responsibilities

  • Data entry of student information from application into student database.
  • Processes changes in applicant status and updates documents in student database.
  • Reviews transcripts for applicants and prepares grade calculation sheets for assigned group of applicants.
  • Follow up with applicants/Sr. Admissions Coordinator as necessary to move them forward in the admissions process.
  • Receives incoming calls from applicants; provides detailed information about the application process to applicants, refer and escalate calls as appropriate.
  • Speaks well and communicates effectively in all responses.
  • Works with incoming mail by opening, sorting, and distributing as needed.
  • Monitors and replies to incoming email inquiries in department shared email box.
  • Organize documents in ImageNow
  • Prepare student files for audit process. Responsible for completely file audit at the end of every semester
  • Completes other duties as business needs arise.
  • Performs other duties as assigned
  • Complies with all policies and standards


Qualifications

  • Bachelor's Degree Required.
  • 1 administrative/customer service experience in a professional work environment Required.
  • Prior experience working in an institution of higher education Preferred.
  • Strong verbal, organizational, written and professional telephone skills with customer service focus.
  • Must be a quick learner in a fast-paced office environment.
  • Demonstrated accuracy in filing and data entry using multiple student database systems.
  • Knowledgeable of all Microsoft Office products, Outlook and Internet applications.
  • Shows eagerness and willingness to assume new responsibilities.
  • Ability to travel locally on occasion to support information seminars as needed.
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