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Building Manager, House - Dallas - Netflix ID-20292

Description

At Netflix, we're one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries.

We're pursuing Consumer Products and Live Experiences to drive meaningful show awareness and conversation with curated ways to interact with our most popular content.

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Live Experiences

Our team puts fans at the center of their favorite stories, in real life, through permanent entertainment venues, like Netflix House, and globally touring attractions.

We want these experiences to help promote our titles and build them into title brands, or franchises, so they become part of the zeitgeist for longer periods of time.

About This Role

We're seeking a Building Manager to lead and oversee facilities operations for Netflix House - Dallas.

  • Source, vet, hire, and manage third-party vendors responsible for facility maintenance, utilities, custodial services, and mall operations.

  • Lead daily operations management of contract janitorial providers, including service level agreements, key performance indicators, staffing, and ensure appropriate solutions are in place.

  • Implement building management systems/protocols to maintain a best-in-class attraction with high foot traffic.

  • Work with Managers to ensure daily engineering operations are intact and building equipment are online.

  • Review MEP guidelines and capital projects planning.

  • Develop strategic plans and contracts supporting UCAN setting clear objectives for RFPs to enhance operational efficiency, maintain business continuity and drive cost savings.

  • Seamlessly integrate teams and work processes with cross-functional partners.

  • Enhance safety measures by reinforcing comprehensive safety protocols for all facilities trades.

  • Liaise with the landlord to coordinate on all building matters.

  • Draft timely and end-of-day reports and written briefings for senior leadership.

  • Utilize tools to maintain assets, manage preventative/corrective maintenance as well as forecast equipment end of life and costs.

  • Understand lighting and equipment to enhance merchandising.

  • Liaise with the Show Quality Supervisor to maintain the physical elements of the two large and two small attractions.

  • Work closely with the Netflix corporate facilities team, as well as other Netflix House sites, for best practices and continued learning.

What We Need From You

To be successful in this role, you'll need:

  • Demonstrated, 5+ years of building/facilities management experience, preferably in a mall environment, attractions, entertainment, or location-based entertainment.

  • Demonstrated, 2+ years of experience in a supervisory role.

  • Strong project-management skill set to oversee projects, vendors, and partners.

  • Strong desire to think outside the box and innovate through technical solutions.

  • Good understanding of Environmental, Health and Safety (EHS) and/or OSHA qualification (or willingness to obtain).

  • Excellent communication skills, both verbal and digital.

  • Excellent organizing skills using digital tools and Google Suite.

  • Excellent leadership skills.

  • Strong network of industry contacts preferred.

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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