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Claims Examiner ID-22642

Job Description

At Nationwide Mutual Insurance, we are looking for a Claims Examiner to join our team! This is an opportunity to join a dynamic and passionate group who strive to ensure that our customers receive the highest quality of service. The Claims Examiner will be responsible for evaluating and processing claims, determining coverage, and providing customer service to ensure our customers’ needs are met.The ideal candidate will have excellent communication, analytical, and customer service skills. A minimum of two years of experience in the insurance industry is required, along with knowledge of state and federal regulations. The successful candidate must also have the ability to multitask, prioritize workload, and work independently.If you are looking for a chance to make a positive impact and are passionate about providing excellent customer service, we invite you to apply for this position. We look forward to hearing from you!

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Responsibilities of a Claims Examiner:

  1. Evaluate and process insurance claims, determining coverage and ensuring customer needs are met.

  2. Maintain accurate records of all claims and customer interactions.

  3. Provide excellent customer service by responding to inquiries, resolving customer issues, and ensuring customer satisfaction.

  4. Monitor state and federal regulations and ensure compliance.

  5. Analyze data to identify trends and make necessary adjustments to policies and procedures.

  6. Collaborate with other departments to ensure proper handling of claims.

  7. Prepare and present reports on claims activities and customer satisfaction.

  8. Maintain a high degree of professionalism and confidentiality in all dealings with customers.

  9. Multitask, prioritize workload, and work independently.

Where is this job?

This job is located at Atlanta, GA, USA

Job Qualifications

  • Ability To Work Independently

  • Excellent Communication Skills

  • Proficiency In Microsoft Office Suite

  • Strong Analytical And Problem Solving Skills

  • Attention To Detail

  • Organizational Skills

  • Customer Service Experience

  • Knowledge Of Insurance Regulations And Laws

Required Skills

  • Auditing

  • Reporting

  • Documenting

  • Interpreting

  • Managing

  • communicating

  • Negotiating

  • Analyzing

  • Maintaining

  • Evaluating

  • Examining

  • Verifying

  • Resolving

  • Investigating

  • Calculating

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organizational skills

  • Teamwork

  • Adaptability



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