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Education Administration Coordinator ID-22664

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

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Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.



Responsibilities

Works independently to coordinate assigned processes/programs, e.g. appointment, application, interview, scheduling, pre- and post-matriculation, orientation, and committee support. Serves as a resource and interprets respective department specific policies and procedures to achieve the work. Must be able to handle many activities and challenges simultaneously, with minimal direction. Must use good judgment in facilitating questions, phone calls, meeting scheduling, and other assignments. Serves as a resource and/or trainer for applicable technology systems. Coordinates and maintains specific learner/faculty data (e.g., entering/updating data, preparing reports, etc.). Has working knowledge of accreditation requirements specific to the school. Attends courses and meetings to enhance or improve job knowledge within the role or to represent Mayo Clinic.

This position will support the Mayo Clinic School of Continuous Professional Development Academic Team.

This position is a combination of remote and on-site work; individual must live within driving distance to any Mayo Clinic campus.

**Visa sponsorship is not available for this position.  Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.



Qualifications

High School diploma and five years of successful administrative assistant, business or education related experience, OR Associate's degree and 3 years administrative assistant, business or education related experience, OR Bachelor's degree and 1 year administrative assistant, business or education related experience.Some leadership experience is preferred. Work experience in academic medical education is preferred. Must possess excellent verbal communication skills; e.g., phone etiquette, presentations, customer service. Must possess excellent written communication skills; e.g., professional correspondence, minutes, announcements. Must be proficient with computer software and office equipment; e.g., Microsoft Office, database, phone system, duplicating equipment, and other job-specific technology. Must maintain strict confidentiality of information and must exhibit good personal skills, including the ability to work collaboratively and professionally to build rapport with others at all levels of responsibility. Must be adaptable and flexible in a changing work environment that requires upgrading of skills. Familiarity with medical licensure and visa categories is preferred (if applicable).

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...