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Director, Enterprise Technology Operations ID-20388

About Crunchyroll

WE HELP EVERYONE BELONG. IT'S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love.

Join our team, and help us shape the future of anime!

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About the role
  • Manage and launch technical programs that span multiple engineering teams and organizational boundaries
  • Guide strategic planning, leading discovery and prioritization by partnering with product managers, PMO and engineering leads to develop program plans including roadmaps, dependency identifications, and resourcing plans
  • Communicate vision, plans and project status to management and key technical and business stakeholders
  • Identify, assess and mitigate risks, provide escalation management, anticipate and make tradeoffs balancing the business needs versus constraints
  • Create, maintain and disseminate project information to stakeholders
  • Oversee the budget for vendor services, ensuring cost-effectiveness and alignment with project financial goals.
  • Establish and maintain performance metrics for vendors, ensuring they meet or exceed project requirements and SLAs.


In the role of Director, Enterprise Technology Operations, you will report to the Vice President of Enterprise Technology.

We are considering applicants for the location of Dallas, Texas.
About You

  • You have a total of 12+ years of experience in the software industry with experience in developing, leading, managing and delivering complex projects and building software solutions end-to-end.
  • Experience managing projects in software development, cloud, or enterprise technology environments.
  • Experience with Agile, Scrum, and other project management methodologies.
  • Experience in vendor management, including managing contracts, performance, and budgets.


About the Team

We are a team of enthusiasts who dedicate their time to building reliable and scalable solutions to help build, run and transform enterprise applications. We promote strong engineering practices, use innovative technologies and cloud-based microservice architecture which enable Crunchyroll enterprise teams to integrate seamlessly and achieve their goals.
Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

  • Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
  • Flexible time off policies allowing you to take the time you need to be your whole self.
  • Generous medical, dental, vision, STD, LTD, and life insurance
  • Health Saving Account HSA program
  • Health care and dependent care FSA
  • 401(k) plan, with employer match
  • Employer paid commuter benefit
  • Support program for new parents
  • Pet insurance and some of our offices are pet friendly!
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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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