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Director, Federal Content Management ID-19194

Description & Requirements

Maximus Federal Services seeks a Director to lead content management for the Federal Services Growth & Strategy Team's site. The role involves establishing a library of top-tier proposal content for organization-wide use, collaborating with key leaders to curate and update this content, and developing strategies to enhance adoption, knowledge sharing, and efficiency.

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Essential Duties and Responsibilities:

- Direct the writing, design, translation, review, and testing of print and digital program materials.

- Direct planning, staffing, budgeting, schedules, delivery, and quality to meet business requirements.

- Develop and recommend innovative methods, techniques, and criteria for project execution.

- Coach project teams, manage assignments/schedules, and ensure successful completion of tasks.

- Review project deliverables to ensure compliance with acceptance criteria and contract requirements.

- Provide accurate and timely communication of risks, issues, and mitigation plans.

- Develop and maintain project plan, meeting agendas/minutes, status reports, and financial tracking.

- Build relationships and grow trust with clients, stakeholders, other departments, and digital team.

- Influence others to accept and follow policies, procedures, practices and approaches.

- Knowledge Management Strategy Development: Develop strategies to encourage knowledge creation and sharing within the organization.

- Knowledge Management Content Oversight: Manage the knowledge management systems to ensure user-friendliness and content relevance.

- Content Curation, Collection, and Migration: Work with teams to gather and refine materials from successful proposals for future use; ensure the content aligns with Maximus standards and is easily accessible.

- Training and Support: Produce training materials and guides; conduct onboarding and training for new users.

- IT Department Collaboration: Partner with IT to ensure knowledge management systems adhere to governance policies and maintain security

Minimum Requirements

- Bachelor's degree in related field required.

- 10-12 years of related professional experience required.

- Minimum 2 years experience managing a department of professional level employees.

- Proficient in Microsoft Project.

Minimum Qualifications:

• Bachelor's degree with 8+ years of professional experience, or 12+ years of proposal writing experience.

• Proficiency in Microsoft technologies, especially SharePoint Online and Teams.

• Demonstrated proposal writing and editing skills.

• Knowledge of knowledge management principles.

• Desktop Publishing (DTP) abilities.

• Strong communication and training capabilities.

Preferred Qualifications:

• Exceptional project management and organizational skills.

• Advanced writing, editing, and proofreading abilities.

• Analytical skills to drive insights from data, and measure the impact of enablement programs at scale

• Experience in Federal Government proposal environments and familiarity with government procurement regulations (FAR, DFAR).

• Ability to work closely with a wide range of collaborators and flexible work style

• Problem-solving mindset and proactive attitude.

• U.S. citizenship required.

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