Remote Telemarketer / Outbound Call Center Specialist

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Compensation: Competitive Starting Wage
Location: Remote
Job Title: Business Development Specialist
Reports to: Executive Director of Marketing

OMG National, a 33-year-old marketing firm and five-year Inc. 5000 recipient, is seeking a qualified Business Development Specialist (BDS) for remote employment. The BDS will specialize in reaching out to set appointments with new and existing prospects, presenting the opportunity for a Digital Marketing evaluation. This is a phone prospecting position and a vital addition to our team-- while we have many ongoing ancillary marketing efforts in this division, we need a team to execute our call campaigns, and reach out to tens of thousands of small businesses in our database. We have an aggressive incentive plan to maximize performance and call time including an additional bonus system for qualified closes.

Essential Duties and Responsibilities

- Stay organized in and committed to calling a minimum of 4-hours of talk time or 300 calls a day.
- Qualify prospects that are interested in setting up a Digital Marketing consultation with our Business Development Managers.
- Learn and memorize phone campaign pitches and associated brand / product concepts.
- Tirelessly reach out to our lists of 100,000+ contacts, introducing our brand and gathering information. Dependent on the campaign, this also means live-transferring to our inside sales team and / or setting callbacks.
- Properly use our CRM to efficiently call, notate, and disposition behavior and client responses.

Qualifications

- Native level English.
- An excellent, friendly phone voice that both gives and commands respect with an emphasis on getting through gatekeepers.
- An unyielding tenacity to get through thousands of phone calls weekly.
- Intermediate+ level of computer fluency with a capacity to seamlessly integrate into our proprietary internal phone and contact management software. Ability to type 40WPM.

Work Environment

OMG National is a creative environment featuring an eclectic staff of individuals. Our office is headquartered in Davie, Florida, however we are a fully remote company, allowing you to work from home!

Compensation + Hiring

This is a full-time position with a base wage and rich performance based bonuses. Interested applicants should respond to this posting. If an applicant has previously applied to a similar position, we would still encourage the applicant to submit their application.

Hiring Process Overview: Qualified individuals (as determined by their submitted resumes & portfolio) will be invited in for a pre-interview consisting of several quick hiring assessments. We will then have several rounds of interviews before making a final selection.

Company Description
OMG National is a leading Internet Marketing Solutions Company for small and medium-sized businesses. For 34 years, OMG has served thousands of clients, helping them to get and keep more customers. Utilizing powerful products and a results-focused team of digital specialists, we work closely with our clients to achieve their marketing goals. Change is constant in the internet marketing space, but what remains the same, is OMG’s commitment to providing the highest level of client service. The OMG team includes more than 130 members who are passionate about internet marketing, trained in the latest techniques and focused on delivering value, so our clients can concentrate on running their businesses instead of worrying about what Google’s latest ranking changes mean to their businesses.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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