Service Release Engineer - GM Defense ID-21994
Job Description
Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to Milford, Michigan three times per week, at minimum.
The Role
GM Defense (GMD) is a dynamic and exciting growth opportunity within General Motors! Within GMD, the Integrated Product Support (IPS) organization is responsible for providing aftersales support to our defense industry customers to ensure customer satisfaction and business growth.Other Jobs You May Be Interested In
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As part of the IPS organization, the Service and Sustainment Engineering Operations team has responsibility for the service deliverable readiness of every GMD vehicle globally. Part of this readiness includes Design Change Release (DCR) analyses, part number management and service part releases. The Service Parts Engineer position plays a key role in ensuring the quality of these deliverables.
The selected candidate will be responsible for leading all activities related to service parts management during the design execution and part change request processes. This person will participate in program/product engineering meetings representing service to advocate for sustainment service part deliverable awareness.. The Service Parts Engineer is expected to adhere to all International Traffic in Arms Regulations (ITAR).
What You'll Do
- Responsible for GM Defense's activity related to all deliverables (listed above.)
- Responsible for all GMD programs and GMD customer variants.
- Defense Change Release (DCR) Analysis - Comprehend GMD Part Number (PN) changes as well as GM commercial part number changes and the impacts to GMD
- Maintenance of the Provisioning Parts list (PPL) also known as the Service Bill of Materials (BOM) and determining PN serviceability
- Provide service inputs to the Master Parts List (MPL)
- Identify and track PN breakpoints and the impact to the IPS log products and supply chain
- Support PN questions from the field
- Author DCR for service part number changes
- Lead service part release in GM commercial systems
- Work with suppliers as needed
Additional Job Description
Your Skills & Abilities (Required Qualifications)
- Bachelor's Degree in a technical field or equivalent experience
- 5+ years of work experience
- Ability to work cross functionally to surface and resolve issues
- Passion for understanding the customer needs and delivering an exceptional product
- Experience in partnering with Engineering towards a common goal
- Comfort learning new tools and technology concepts quickly
- Ability to manage multiple priorities, projects, and demanding time frames
- Ability to obtain a DoD Common Access Card (CAC)
- Candidate must either be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee) or a non-U.S. Person who is eligible to obtain any required export control authorization.
- Eligible to obtain SecretU.S. Security Clearance after hire.
What Will Give You A Competitive Edge (Preferred Qualifications)
- Experience with GM LLC SEO functions (Customer Care & Aftersales and Product Engineering)
- Understanding of GM Program Management and the Global Vehicle Development Process (GVDP)
- Understanding of Department of Defense and commercial vehicle products and related service/log requirements
- Experience working with US Army, TACOM, and other DoD functions
- Understanding of DoD and/or other government/military program management structures and the standards that drive them
This job may be eligible for relocation benefits.
This position requires eligibility to access classified information at the Secret U.S. Security Clearance level for which the U.S. Government requires U.S. Citizenship. The successful candidate must have eligibility to access classified information at that level.
The position is subject to export control restrictions and requires the successful candidate to be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee).
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)
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The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
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