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Billing Operations Analyst ID-22552

Job Description
Maintain Revenue Team external customer email, responding to customer and other external queries in a timely manner and onboard customers to Twilio’s internal billing system and Financial ERP system, Gather and format large raw data sets to assist with customer billing reporting and queries. Participate in month end close, including:Managing and tracking recurring billing and manage approvals, tracking and application of customer credits. Analysis of revenue related balance sheet accounts, Ad hoc customer financial reporting. Assist and participate in the development and implementation of financial controls and process surrounding revenue and invoicing, Onboard customers to Twilio’s internal billing system and Financial ERP system. Participate in external and internal audits, as requested.

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Where is this job?
This job is located at 950 East Paces Ferry Rd NE, Atlanta, GA 30326, USA

Job Qualifications
2+ years experience in an Operations role

Solid experience working with large volume transactions with strong attention to detail

Experience working with NetSuite and Salesforce is advantageous, although not essential

Strong experience in the area of Billings / Revenue / Order to Cash

Required Skills
vlookups

Salesforce

NetSuite

Advanced Excel

Effective Time Management

Soft Skills
Process Improvement

Verbal communication

written communication

Problem Solving Skills

Attention to detail and accuracy

Multi tasker

Flexibility and adaptability

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