Data Center Operations Technician ID-11741

Job Description:

 

 

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

 

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

 

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

 

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

 

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Responsibilities

  • Participates in planning of data hall allocation to include power and cooling needs.
  • Document all power and space schematics and ensure accuracy in same.
  • Create/update/maintain rack elevation within a Data Center Infrastructure Management (DCIM) application (Nlyte).
  • Coordinate with vendors and internal project teams to ensure effective completion of all hardware installation.
  • Monitor all issues and escalate issues to appropriate department to ensure effective resolution.
  • Serves as a fully seasoned/proficient technical resource; provides tech knowledge and capabilities as team member and individual contributor.
  • Accepts delivery of Equipment from staging.
  • Perform quarterly quality assurance checks of tracked IT hardware
  • Keep data center organized and clean and always maintain a professional appearance.
  • Actively promote and comply with Data Center Operations work rules standards. Ensuring that procedures are followed.
  • May be required to work some weekends and participate in a rotational on call schedule.

 

Required Skills:

  • Knowledge and understanding of data center facility operations and IT environments.
  • Familiar with NEMA and IEC power connectors.
  • Ability to work independently and as part of a team.
  • Ability to work under pressure (urgent problems, deadlines, changing priorities).
  • Detail oriented and organized.
  • Familiar with server and network hardware.
  • Basic understanding of server operations and requirements.
  • Basic understanding of IT equipment electrical requirements.
  • Microsoft Office suite. Outlook, Excel, PowerPoint, Word.
  • THIS IS A SECOND SHIFT POSITION, HOURS ARE 4:00 pm TO 12:00 MIDNIGHT

 

Physical Requirements:

  • Ability to climb ladders and work aloft.
  • Ability to work in cold and hot temperature environments.
  • Ability to maneuver pallet jacks and lift heavy objects.
  • Provide data center escort to IT vendors without badges.

 

Desired Skills:

  • 5 years' experience in a data center environment.
  • Understanding of Data Center Design and Operations.
  • Proven communications skills

 

Skills:

  • Innovative Thinking
  • Production Support
  • Result Orientation
  • Risk Management
  • Solution Design
  • Adaptability
  • Analytical Thinking
  • Collaboration
  • Influence
  • Solution Delivery Process
  • Architecture
  • Automation
  • DevOps Practices
  • Project Management
  • Stakeholder Management
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