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Field Support Technician ID-18612

re you a hands-on worker that is results driven? Does supplying a service to a customer that would otherwise be out of reach sound rewarding? Break ground and bring fiber to last mile homes across Michigan in a rewarding environment rich with new skills to learn and room to grow.

Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadbands rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest.

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Position Summary: The maintenance technician plays a vital role in the OSP maintenance team by facilitating the construction of a Fiber-to-the-Home network build within our Mid-West region. The maintenance Splicer is a skilled field position in the installation and repair of fiber optic cable, responsible for performing splicing functions. This position supports the Splicing team and works with personnel within the department. The maintenance technician will report directly to the Network Maintenance Supervisor and will be responsible for maintaining safety and quality control on all the builds. This is an upper-level technician position for which we are requiring previous experience. The ideal candidate for this position will be able to produce excellent work on their own without a lot of supervision.

Location: Plymouth, IN

Position Type: Full-Time

Compensation: Competitive Pay

Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training

Key Responsibilities
  • Maintain a safe environment and ensure all safety standards are met.
  • Splice fiber optic cables including both loose tube and ribbon cables. Be able to complete butt splice, mid-span, and cabinet splicing.
  • Construct proper splice case, including but not limited to: grounding, bonding, isolation, slack storage and sealing.
  • Understanding of and creating splice matrix and fiber assignments.
  • Prepare and maintain splicing records, schematics, and diagrams
  • Perform work in accordance with industry standards. Be familiar and to read and follow design engineers instructions and specifications, maintain the scope of work on the project and adhere to safety procedures.
  • Perform routine maintenance. Recognize and repair route issues.
  • Willing to work outside in varying weather conditions.
  • Proficient using fiber tools and test equipment, OTDR, fusion splicer, optical light source, and power meter

Skills And Requirements

  • Familiar with GIS (Geographic Information Systems) and database management including AutoCAD, ESRI, and/or shape file functionality.
  • Knowledge of network drawings, route maps and scopes of work.
  • Knowledge/experience with project management tools. Knowledge of FTTH Infrastructure, MDU design, materials.
  • Knowledge/experience with Web Applications.
  • Outstanding organizational, prioritization, and multitasking skills.
  • Must hold a valid drivers license.

Education Requirements

  • High school diploma or general education degree (GED)

Capable Of

  • Lifting 50 lbs
  • Bending at the knees
  • Digging with hand tools
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