Strategic Partner Account Manager - Remote USA ID-18749

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.

Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.

Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.

Strategic Partner Account Manager

Extreme Networks is seeking a highly motivated and experienced Partner Account Manager to focus on partners in the AV, Broadcast, and Surveillance space. The successful candidate will leverage Extreme's strategic integrations and alliances to drive business growth, enhance partner relationships, and support the delivery of cutting-edge network solutions.

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Key Responsibilities:

Partner Relationship Management:
·        Develop and maintain strong relationships with key partners in the AV, Broadcast, and Surveillance industries.
·        Act as the primary point of contact for partners, providing support and guidance to ensure mutual success.
·        Facilitate regular meetings and communication with partners to review performance, discuss opportunities, and address any challenges.

Business Development:
·        Identify and pursue new business opportunities with existing and potential partners.
·        Work closely with the regional channel sales, field sales and marketing teams to create and execute joint business and marketing plan.

Strategic Integrations and Alliances:
·        Leverage Extreme's strategic integrations and alliances to enhance the value proposition for partners and customers.
·        Collaborate with Extreme's product and technical teams to ensure seamless integration of Extreme solutions with partner technologies.

Cross-functional Collaboration:
·        Work closely with sales, marketing, product, and partner programs teams to ensure seamless execution of partner strategies.
·        Align with internal and partner stakeholders to develop joint business plans and execute against shared objectives.
·        Leverage Extreme Networks’ solutions to drive differentiation and increase partner adoption.

Performance & Metrics:
·        Define, track, and report on key performance indicators (KPIs) related to partner success and revenue impact.
·        Continuously analyze business trends and market opportunities to optimize partner strategies.
·        Ensure partners receive ongoing support, enablement, and incentives to drive sustained growth.

Technical Support and Training:
·        Ensure partners are well-equipped with the knowledge and skills needed to effectively sell and support Extreme products.
·        Coordinate training sessions, workshops, and webinars to keep partners updated on the latest Extreme solutions and industry trends.
·        Provide or facilitate expertise in post-sales technical support for partners' Extreme products and networks.

Qualifications:
·        Bachelor’s degree in Business, Marketing, or related field.
·        Minimum of 5 years of experience in partner account management, preferably in the AV, Broadcast, or Surveillance industries.
·        Proven track record of developing and managing successful partner relationships.
·        Strong understanding of network solutions and technologies, including AV, Broadcast, and Surveillance systems.
·        Excellent communication, negotiation, and presentation skills.
·        Ability to work independently and as part of a team.
·        Willingness to travel as needed to meet with partners and attend industry events.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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