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Atlassian Systems Engineer (Remote) ID-22174

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

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About the Role:

We are seeking a talented Atlassian Systems Engineer to join our Falcon Complete Labs team. As an Atlassian Systems Engineer, you will play a crucial role in ensuring the smooth operation and continuous improvement of a multitude of purpose built applications through our CI/CD pipelines and development workflows. Development will take place in both our commercial, and govcloud environments. You will work closely with our Falcon Complete teams to optimize our infrastructure, automate processes, and enhance the reliability and scalability of our systems. The ideal candidate will have a strong background in DevOps practices. Proficiency in Atlassian tools administration and workflow development is highly desirable.

What You'll Do:
  • Develop and Maintain Atlassian Tools: Administer and enhance Atlassian tools to support agile development and DevOps practices.
  • Script Development: Write and maintain custom scripts using Adaptavist ScriptRunner and Groovy to automate workflows and processes within Jira.
  • CI/CD Pipeline Management: Design, implement, and manage CI/CD pipelines to ensure smooth and efficient software delivery.
  • Database Management: Administer and optimize PostgreSQL databases to ensure high performance and availability.
  • Collaboration and Support: Work closely with development teams to understand their needs and provide technical support and solutions to enhance productivity and automate processes.
  • Agile Practices: Actively participate in Agile/Scrum or Kanban ceremonies.
  • Linux Administration: Installing, updating, and maintaining Atlassian services in a Linux environment.
  • Documentation: Create and maintain comprehensive documentation for developed scripts, workflows, and processes.



What You'll Need:

  • Experience: 4+ years of experience in DevOps engineering with a focus on Atlassian tools, heavily weighted towards Jira and Jira Service Management.
  • Technical Skills:
    • Proficiency in Atlassian tools administration and workflow development.
    • Expertise with Adaptavist ScriptRunner for Jira.
    • Expertise in writing scripts using Groovy or Java.
    • Expertise with Kubernetes
    • Familiarity with loosely coupled architectures
    • Familiarity with Python or Go
    • Familiarity with version control (e.g. Git).
    • Strong knowledge of Agile/Scrum or Kanban methodologies.
    • Proficiency with PostgreSQL to include database management and scripting.
    • Comfortable operating in a Linux shell.
  • Problem-Solving Skills: Excellent analytical and troubleshooting ability.
  • Communication: Strong verbal and written communication skills.
  • Collaboration: Ability to work effectively and positively within a fast-paced, agile environment.
  • Education: Bachelor's degree in computer science, engineering, or a related field, or equivalent experience.



Bonus Points:

  • Certifications: Atlassian Certified Professional or similar certifications.
  • Additional Tools: Experience with additional Atlassian Marketplace apps and plugins.
  • Cloud Platforms: Experience with cloud platforms (e.g. AWS).
  • Monitoring and Logging: Familiarity with monitoring and logging tools.
  • Security Practices: Strong mindset for security and risk when developing code and implementing solutions.



If you meet these requirements and are passionate about DevOps practices and continuous improvement, we encourage you to apply and join our dynamic Falcon Complete Labs team.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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