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Liability Determination Adjuster - Remote (CST) ID-20033

About the position

The Liability Determination Adjuster at Allstate Insurance plays a crucial role in assisting customers with auto loss claims. This remote position involves effective communication with various stakeholders, conducting thorough investigations, assessing claims, negotiating settlements, and ensuring accurate documentation. The role requires a blend of customer service, investigative skills, and negotiation tactics to provide a fast and fair claims process.

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Responsibilities

  • Assist customers in navigating the aftermath of auto losses through effective communication.
  • Conduct thorough investigations and assess claims involving Allstate insureds.
  • Negotiate settlements with customers, vendors, and claimants according to legal and business standards.
  • Maintain clear and accurate documentation of claims in the system.
  • Utilize various tools and software for claim processing and problem-solving.

Requirements

  • Strong interpersonal and communication skills with a focus on customer service.
  • Ability to handle multiple tasks and prioritize effectively in a dynamic environment.
  • Detail-oriented with a critical thinking mindset.
  • Proficient in using technology and various software tools for claim processing.
  • Familiarity with insurance policies and regulations is a plus.

Nice-to-haves

  • Active adjuster's license in TX, FL, or resident state for sign-on bonus eligibility.

Benefits

  • Tuition reimbursement
  • 401(k) retirement plan
  • Remote work flexibility
  • Comprehensive benefits package including healthcare and time off
  • Technology bundle for remote work setup
  • Connectivity reimbursement of $80 per month.
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