Director, Engineering ID-18745
Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack's AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR's impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.
Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.
Data Entry, $40/hr, Remote, Night Shift, College Student Job Remote Phone Job, $42/hr, Part-Time, No Experience Required Phone Support, Remote, $40/hr, Evening/Night Shift Remote Customer Support, $42/hr, Night Job, No Experience Weekend Customer Support, $40/hr, Remote, College Student Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Virtual Assistant, $35/hr, Weekend, No Degree, Remote Remote Customer Support, $35/hr, Night Shift, No Degree Virtual Assistant, $42/hr, Evening, Remote, No Degree Remote Customer Support, $40/hr, No Degree, Evening Job Phone Support, Remote, $40/hr, Evening/Night Shift Live Chat Support, $35/hr, Remote, Night Shift, No Degree Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Weekend Data Entry, $40/hr, Remote, No Experience Data Entry, Remote, $42/hr, Evening Job, No Degree Phone Support, $40/hr, Remote, No Experience, Evening Job Remote Live Chat, $40/hr, College Student, No Experience Remote Phone Support, $40/hr, Night Job, College Student Remote Moderator, $40/hr, College Student Friendly, Part-Time Remote Live Chat, $35/hr, College Student, No Experience Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Entry-Level Remote Data Entry, $35/hr, Evening Job Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Remote Customer Support, $50/hr, Night Shift, No Degree Remote Customer Support, $40/hr, No Experience, Part-Time Phone Support, Remote, $35/hr, No Experience, Part-Time Remote Data Entry, $40/hr, No Degree, Night Shift Remote Customer Support, $40/hr, Part-Time, College Student Remote Customer Support, $45/hr, No Degree, Evening Job Data Entry, Remote, $42/hr, Evening Job, No Degree Remote Data Entry, $45/hr, No Degree, Weekend, Night Job Entry Level Phone Job, $40/hr, Remote, No Degree Required Phone Support, $40/hr, Remote, No Experience, Evening Job Data Entry, No Degree, $40/hr, Part-Time, Remote Job Virtual Assistant, $35/hr, Weekend, No Degree, Remote Virtual Assistant, $35/hr, Evening, Remote, College Student Remote Data Entry, $40/hr, College Student Friendly, Part-Time Data Entry, $40/hr, Remote, Night Job, No Degree Phone Support, Remote, $40/hr, Evening/Night Shift Remote Live Chat, $35/hr, College Student, No Experience Customer Support, $40/hr, Remote, Evening, No Experience Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Phone Support, Remote, $35/hr, No Experience, Night Shift Phone Support, $40/hr, Remote, No Experience, Evening Job Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Customer Support, No Degree, $40/hr, Remote, Weekend Job Remote Phone Job, $40/hr, Part-Time, No Experience Required Remote Customer Support, $40/hr, Night Job, No Experience Phone Support, $40/hr, Remote, No Experience, Evening Job Remote Data Entry, $40/hr, College Student Friendly, Part-Time Virtual Assistant, $40/hr, Weekend, Remote, No Experience Virtual Assistant, Remote, $45/hr, Evening, No Experience Virtual Assistant, $40/hr, Evening, Remote, No Degree Remote Data Entry, $40/hr, Evening/Night Job, No Experience Virtual Assistant, $40/hr, Remote, No Degree, Night Job Virtual Assistant, $40/hr, Remote, No Degree, Night Job Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Entry-Level Remote Data Entry, $50/hr, Evening Job Remote Phone Support, $45/hr, Evening, No Experience Required Remote Customer Support, $42/hr, Weekend, No Experience Live Chat Support, $45/hr, Weekend, Remote, College Student Virtual Assistant, $40/hr, Remote, Weekend, No Degree Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Remote Phone Support, $40/hr, Evening, No Experience Required Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Live Chat Support, $40/hr, Part-Time, Remote, No Degree Virtual Assistant, $40/hr, Evening, Remote, College Student Virtual Assistant, No Experience, $40/hr, Remote, Weekend Data Entry, No Experience, $35/hr, Remote, College Student Data Entry, $40/hr, Remote, Evening, No Experience Required Remote Phone Job, $40/hr, Part-Time, No Degree Required Customer Support, $42/hr, Weekend Job, Remote, No Degree Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Remote Data Entry, $42/hr, Evening/Night Job, No Experience Data Entry, $40/hr, Remote, Night Job, No Degree Remote Data Entry, $45/hr, No Degree, Weekend, Night Job Data Entry, $50/hr, Night Shift, No Degree, Remote Job Live Chat Support, $45/hr, Part-Time, Remote, No Degree Live Chat Support, $50/hr, Remote, Night Shift, No Degree Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Live Chat Support, $50/hr, Remote, No Experience Required Customer Support, $42/hr, Remote, Part-Time, No Degree Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Remote Customer Support, $45/hr, No Experience, Part-Time Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Virtual Assistant, $42/hr, Evening, Remote, No Degree Remote Moderator, $40/hr, College Student Friendly, Part-Time Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Entry-Level Remote Data Entry, $50/hr, Evening Job Remote Live Chat, $40/hr, College Student, No Experience Phone Job, $35/hr, Remote, Part-Time, College Student Virtual Assistant, $40/hr, Evening, Remote, College Student Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Remote Phone Job, $45/hr, No Degree, College Student Friendly Virtual Assistant, No Experience, $40/hr, Remote, Weekend Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Customer Support, $42/hr, Remote, Part-Time, No Degree Live Chat Support, $40/hr, Part-Time, Remote, No Degree Remote Customer Support, $45/hr, No Degree, Evening Job Part-Time Data Entry, $40/hr, Remote, College Student Friendly Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Remote Customer Support, $40/hr, Night Job, No Experience Phone Support, $45/hr, Remote, No Experience, Evening Job Data Entry, $35/hr, Remote, Evening Job, College Student Data Entry, No Experience, $35/hr, Remote, College Student Remote Moderator, $42/hr, College Student, Weekend Job Remote Data Entry, $40/hr, Evening/Night Job, No Experience Virtual Assistant, Remote, $40/hr, Evening, No Experience Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Live Chat Support, $40/hr, Weekend, Remote, No Degree Remote Phone Job, $45/hr, Part-Time, No Degree Required Virtual Assistant, $40/hr, Remote, Weekend, No Degree Virtual Assistant, No Experience, $40/hr, Remote, Weekend Remote Phone Job, $42/hr, Part-Time, College Student Friendly Data Entry, $35/hr, Night Job, No Degree, Remote Live Chat Support, $40/hr, Part-Time, Remote, No Degree Data Entry, $40/hr, Part-Time, Remote, Weekend Job Live Chat Support, $42/hr, Weekend, Remote, No Degree Entry Level Phone Job, $40/hr, Remote, No Degree Required Data Entry, $50/hr, Night Job, No Degree, Remote Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Data Entry, $40/hr, Remote, Night Job, No Degree Customer Support, $50/hr, Night Job, Remote, No Experience Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Data Entry, $45/hr, Remote, Night Shift, College Student Job Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Remote Data Entry, $40/hr, Weekend Job, College Student Virtual Assistant, $40/hr, Remote, No Experience, Evening Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Data Entry, No Degree, $45/hr, Part-Time, Remote Job Remote Phone Job, $40/hr, Night Shift, College Student Friendly Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Virtual Assistant, $50/hr, Weekend, No Degree, Remote Data Entry, Remote, $40/hr, Night Shift, No Degree Remote Customer Support, $45/hr, No Degree, Evening Job Remote Moderator, $45/hr, No Degree, Weekend Job, Part-TimeMuck Rack's Engineering team powers a platform that is meaningfully changing how journalists, PR pros, and marketers around the world work. We're looking for a visionary and experienced director, engineering.
Reporting directly to the VP of engineering, the successful candidate will have oversight of and make significant contributions to the technical vision and strategy for our platform, ensuring its efficiency, stability, and scalability.
What you'll do:
- Define the technical vision and strategy for our application development efforts.
- Collaborate with, SVP of Engineering, and other technical leaders to align the platform's strategic goals with the company's objectives.
- Lead and mentor teams of engineers, fostering a culture of collaboration, innovation, and continuous improvement.
- Own the technical roadmap for the Muck Rack experience, aligning it with the overall product strategy and business objectives. We're not just building features; we're building solutions that move the needle for our customers and the business.
- Drive the design, development, and implementation of high-quality software solutions, ensuring they meet performance, scalability, and security requirements.
- Collaborate closely with product management, design, and other stakeholders to define product requirements and deliver exceptional user experiences.
- Champion engineering best practices, including code reviews, testing, and continuous integration/continuous delivery (CI/CD).
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and drive optimization efforts. We're serious about measuring our impact and using data to guide our decisions. We track how our work affects our customers and the business, and we use those insights to make things even better.
- Contribute to the overall engineering strategy and help shape the future of our technology stack. We're not afraid to experiment with new technologies and find better ways to build our platform.
- Manage team resources effectively, including hiring, onboarding, and performance management.
- Focus on iterative development and continuous delivery: We break down projects into smaller, manageable pieces so we can ship value to customers frequently. We're always looking for ways to improve our development process and deliver updates quickly.
- Outcome-driven development: We define clear goals and measure the impact of our work. We're not just building features; we're building solutions that achieve specific outcomes for our customers and the business.
If the details below describe you, you could be a great fit for this role:
- You're a builder and a leader: This is crucial. Engineering Directors must be experienced leaders who can build and manage high-performing teams.
- You're data-driven: Absolutely essential for Muck Rack. The platform is data-centric, and the Engineering Director needs to understand how data is used to drive product decisions and measure success, internally and externally.
- You're customer-focused: You want to understand the customer's needs and prioritize development efforts accordingly.
- You thrive in a fast-paced environment: Muck Rack is a growing company, and things change quickly, but not without a purpose. You should be comfortable with leading change and leading through change.
- You're passionate about our mission: If you are genuinely excited about Muck Rack's mission and the value it provides to PR professionals will be more engaged and motivated, we want to get to know you.
Interview Overview
Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.
- 30 min interview with a member of our Talent Team
- A 1 hour video interview with the hiring manager
- Peer interviews with the Platform and DevOps team
- 30 min Q&A with the hiring manager
- Final call(s) with executive team member(s)